Vaishnav Charitable Trust offers a 1-month (30 days) refund policy for donations and transactions processed through the Razorpay Payment Gateway. If you wish to request a refund, please contact us within 30 days of the transaction date.
To initiate a refund, please email us at info@vaishnavtrust.org with your transaction details, including the transaction ID, date, amount, and reason for the refund request. We will review your request and respond within 7 business days.
Approved refunds will be processed and credited back to the original payment method used within 10-15 business days. Refunds are subject to the terms and conditions of the payment processor and may vary depending on the issuing bank.
Donations made more than 30 days ago are non-refundable. Additionally, any fees incurred during the transaction, such as processing fees charged by Razorpay, may not be refundable.